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Hi,

   I moved back to the US in December and cancelled my O2 contract, with the deregistration from my city in Germany.  I am still receiving bills, even though my move was confirmed by O2.  I need assistance as I don’t understand why.  

Hi @egideons

nice to meet you again here in our English Community. 

Thanks for your message concerning the cancellation because of moving abroad. Did you receive the e-mail on 12th June 2021? You will find there all information concerning the cancellation and the open amount. 

If you have any further questions after reading your e-mail, just let us know. 

 

Loving greetings,

Tobias


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