Hey @Kira96gintoki and welcome to Germany :)

In Germany contracts are usually paid via SEPA Direct Debit. You need a bank account somewhere in the European Economic Area (EEA). Your International Bank Account Number (IBAN) starting with DE for Germany or BE for Belgium and so on is the only information, besides your name, that Telefónica (o2) needs from you.

During the ordering process you have to give them your IBAN. You can check in “My o2” which IBAN is deposited in your account.

Kind regards,
Alex

Hello Herr Alex thank you, I've checked meine o2 and my IBAN is there, it's just on 18/5 im going under surgery and on 19/5 I have to pay the fee so I just don't want to be stressed with payments while recovering

Hello @Kira96gintoki, welcome at our community.

I was happy to check it out for you. The amount will be automatically debited from your account.

I wish you all the best for the operation.

Kind regards, Ines.

Hello.. i have same issue .. I ordered sim and phone online i pay them 1 euro from my bank account.. but by mistake i put wrong password on my o2 app they blocked my o2 account . Now i don't they deduct payment from my account or not .

Or it will make issue for me 

And my sim card also not activated from the website 

M really depressed now 

Hi @Pariiiii, 

welcome to our English Community and welcome to o2 as a new cstomer. 

We do not want that you start your relationship with o2 with a depressed feeling. 

Therefore, I am there to help you. 

Do I understand you correctly that you have ordered a postpaid-contract together with a phone. 

Did you receive an AccepteMail for your phone?

Concerning your sim-card, please activate your sim-card according to these instructions: 

If you have any questions, just feel free to contact us here in our Community. 

Loving greetings,

Tobias