Hello,
I bought an Phone 11 Pro max(gold) on 22.5.20 in o2 store Bremen, Germany without installment .After unboxing I didn’t like the gold color.So very next day i went to o2 store to exchange the gold into space grey.But o2 employee in store said, it’s not possible.They can’t exchange me another color !.Even I won’t have my refund if I want to return it !
I was really surprised!
so could you please tell me , is there any way I can exchange my mobile gold into space grey? And is that really o2 exchange policy in store?
Thank you so much for your time.i am looking forward to hearing from you.
mit freundlichen Grüßen
AlAmin
Lösung von bs0
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