Did you change the address before ordering or after? If so, where exactly did the change occur?

Du hast die Adresse vor der Bestellung geändert oder danach? Wenn danach, wo genau erfolgte die Änderung?

Hi @Ravipal singh chauhan  

Welcome back to our o2 community, we haven't seen each other here for a long time

Nice that you have found your way back to us \o/ 

Since this is about personal data that we can't discuss publicly here (the whole world can read along here ), I'll write you a private message via our @o2_Support User to discuss everything else

Kinds Regards Matze 

P.S

The first answer from Bumer (thanks you for your support) was marked as a solution, I have corrected that.

Thank you so much for your help,

I just directly called DHL and asked about my package address and i have received my package.

@Ravipal singh chauhan

Oh, that sounds great. So you don't need any more support now? Or do you still have questions that we need to discuss in a private message? 

Kind regards

Matze

No that was all Herr Matze

@Ravipal singh chauhan 

Thank you for your feedback I am very pleased that your issue has been resolved. We wish you a great day and a great, sunny week 

Cheers.

Matze