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Hello i would like to end up my contract beacause im not living in germany anymore but email . But email witch i got from o2 twam is not working

 

Edit o2 Antje: Moved to Englisch

edit o2_Tobias: Title of the thread changed

 

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Lösung von bs0 20 May 2020, 23:23

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Benutzerebene 7
Abzeichen +7

What email do you mean? 

Impressum@cco2online.de

Benutzerebene 7
Abzeichen +7

There is a . missing after the cc but this address is not a valid address for customer services. In any case you need to send in the form and documents to show that you have left the country.

https://static2.o9.de/resource/blob/67636/1514edef53eb4184657eaca1f67ca03a/contract-cancellation-moving-abroad-download-data.pdf

But maybe you know the right email ? 

Benutzerebene 7
Abzeichen +7

There is no email address. You will need to send the signed form and the documents by post or fax (as stated on the form).

Benutzerebene 7
Abzeichen +7

impressum@cc.o2online.de 

 

Hi @Tomas.pilnikovas,

 

welcome to our English community.

 

Thanks for your message that you like to cancel your contract because you moved abroad.

 

Did @bs0 already give you all needed answers?

 

If there is any further question open for you, just contact our English community again.

 

Loving greetings,

Tobias

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