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 hello!  I have prepaid sim card of o2 and I have applied for another provider for the same number as I want to take my o2 number with me. They mailed me that your previous provider didn’t accept our request. Please contact your old provider first. So i wanted to know if it’s possible for me to keep my number?

Hi @anna00

welcome to our English Community. 

I regret that the porting was not accepted by the new provider. Did they tell you a reason for the rejection?

 

Loving greetings,

Tobias


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