Skip to main content
Warum O2
Warenkorb
 Service
Lösung

Itemzied Bill

  • May 8, 2025
  • 3 Antworten
  • 18 Aufrufe
D
Einsteiger:in
Forum|alt.badge.img

I would like to turn on Itemized Bill in my account, I have tried to look through in my data section but it is not over there, please let me know the further way to do so 

Edit o2_Antje: Moved from Rechnung to English Community 

Lösung von o2_Senay

Hello ​@Dhruv1756 , it's great that you're here 🙂. I was happy to check for you and found that the itemized bill is active for your bills. However, this is only generated if you use chargeable services outside of your flat rate plan. It is not generated for any calls within your flat rate plan. Do you have any further questions? Best regards, Senay

3 Antworten

o2_Senay
  • o2_SenayModeratorin
  • Moderatorin
  • Lösung
  • May 9, 2025
Hello ​@Dhruv1756 , it's great that you're here 🙂. I was happy to check for you and found that the itemized bill is active for your bills. However, this is only generated if you use chargeable services outside of your flat rate plan. It is not generated for any calls within your flat rate plan. Do you have any further questions? Best regards, Senay
Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag bitte als Lösung. Somit können andere Nutzer:innen schneller die Lösungen zu Fragen finden :)
D
Einsteiger:in
Forum|alt.badge.img
  • Dhruv1756
  • Autor
  • Einsteiger:in
  • May 9, 2025

I had been charged extra last month as in connections and services and It states international services but I am not sure when did I made any international call or text, so i was looking further to know how itemized bill works and is it turned on or not in my case.

o2_Ines
  • o2_InesModeratorin
  • Moderatorin
  • May 10, 2025

Hello ​@Dhruv1756, since itemized billing is activated for you, it should be visible on your bill.

Feel free to send us a screenshot of your bill here, but please make sure to edit your personal information.

Kind regards, Ines.

Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
© Telefónica Germany GmbH & Co. OHG Telefónica