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iphone 16 pro, the parcel was canceled but I haven’t received any money back!

  • December 24, 2024
  • 3 Antworten
  • 29 Aufrufe

I ordered a iphone 16 pro and it was supposed to come but the parcel was canceled.In the email they said, they refunded the advance 180 euros but I haven’t received any money back! what can I do?

Now what should I do?

Edit o2_Kathi 27.12.24 Title adapted for a better overview

3 Antworten

schluej
Legende
  • December 24, 2024

Wait a little bit. The need some time to send the money back.


jsc
Legende
Forum|alt.badge.img+30
  • Legende
  • December 24, 2024

Please do not open a 2nd post on the same topic.
@Mods double

 

 

Everything has already been explained to you 


o2_Kathi
  • Moderatorin
  • December 27, 2024

Hello ​@SiamTime.
Welcome to our community 😀
As already written, please do not distribute your request among several posts, otherwise it can become a bit confusing here.
It's a shame that the delivery of your Iphone order didn't seem to work out. When did you receive the e-mail from us with the information about the refund?
This can take some time, as already mentioned.
Best regards

Kathi