iphone 16 pro max delivery

Have you signed a new contract with the iPhone?

I had already a contrat with o2 

So a contract extension?

are you sure? An o2 shop does not sell hardware without contracts

I have signed new documents with a vo number if u are referring to that. 

I was a o2 client before the iphone but on the contractts list I dont see the iphone 

How can u check my order if I have not given any details about it? Sorry for the question but I’m new to this 

o2_Giulia, 02.10.2024 17:53: Vollzitat entfernt

Hello @Useruser1230,

You are registered on our customer portal "Mein o2" and have also logged into the community with your account. That is why I can see your orders 😁

Best regards

Giulia

Thank you 😃😅😅

Hello @Useruser1230,

have you received your ordered iPhone 16 Pro Max already?

Best Regards,

Gerrit

No i have not recived it yet and have no news in regard it was supposed to come within a week 

@Useruser1230 please dont use full quotes. Thanks!

@o2_Gerrit No i have not recived it yet and have no news in regard it was supposed to come within a week 

Hello @Useruser1230,
I wanted to ask again whether you have already received the mobile phone. If so, how do you like it? 🙂
Kind regards, Bianca

@o2_Bianca  yes I received it Tuesday . I love it ☺️

That is great to read, that you have now received your iPhone 16 Pro Max and that you like it, @Useruser1230  🙂

have a lot of fun with your new iPhone!

Best Regards,

Gerrit