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Invoice not delivered

  • June 13, 2023
  • 3 Antworten
  • 25 Aufrufe

I purchased a Smartphone and earbuds online without a Sim card. My order was processed successfully on May 25 and I receive my phone May 26 Since then, I have not received an invoice. I'm paying in installments 36 months, but I don't know the date for the payments, can't register on Mein O2 , because I don't have the Vertragsnummer from the invoice, is there a way for me to know this information? Maybe send the invoice via email?

Lösung von Dasch-love

Just received the invoice in the mail!!! Lesson learned, patience 😁

3 Antworten

  • Autor
  • Einsteiger:in
  • Lösung
  • June 16, 2023

Just received the invoice in the mail!!! Lesson learned, patience 😁


o2_Flo
  • Team
  • June 21, 2023

Hey, @Dasch-love 
sometimes patience is the only thing that helps 😅 I'm sorry the invoice took so long to arrive. Can I help you any further?

Greetings,
Flo


  • Autor
  • Einsteiger:in
  • June 21, 2023

Everything is good, thank you!!