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Hi, I need help getting an invoice for a prepaid top-up payment I made in mid April. It is nowhere to be found within my online account (or at least I’m unable to locate it).

Just to clarify: I’m looking for an invoice I can use for my tax return, NOT an itemised list of calls/messages.

How do i go about getting such invoice? Many thanks.

Hi! May I please have the invoices (which include VAT) for my prepaid sim card sent to me from August 2023 and onwards and continue sending them for future purchases my postal address/email. Thank you.


Hey @Juan23,

I have ordered the corresponding option 🙂 Now all invoices should reach you (also retroactively as requested). 

Greetings,
Flo


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