I purchased a smartphone from o2 via installment. My order was processed successfully last Feb 18 and I receive my phone Feb 22. Since then, I have not received an invoice. Will I recieve my invoices via email? Or I can check it on their website? Thank you in advance.
edit o2_Solveig 28.02.2023, 08:39 Uhr verschoben von o2 My Home → English o2 Community : Mobile
Lösung von schluej
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Moin Moin,
the invoice will be send by snail mail.
Hi
the invoice + instalment plan from hardware-only orders will we sent approximately one week after the arrival of the phone via...like schluej said “snail mail”.
Did you already get your invoice?
Best regards,
Michi
Hi! Good day! Please help me how to download my invoice. Thank you in advance!
Edit: moved from Mobilfunk, 13.03.2023, 14.46 Uhr, o2_Micha
Edit: topics merged, 14.03.2023, 14.48 Uhr, o2_Dominik
Hello
have you registered your contract already? In that case you should be able to just access it through the mein o2 account?
Where exactly are you having issues with accessing the documents online?
Kind regards, Sven
I purchased a phone without a Tariff. I tried registering my mobile number in the o2 app but it won‘t allow me to. Thanks for answering.
I guess it‘s asking me to enter my contract number. I haven‘t received any.
Hi! Good day! can someone help me to regisrer with MeinO2 app so I can access and download my invoices. Thank you in advance!
14.03.2023 13:35 o2_Katja moved to our english community
Edit: topics merged, 14.03.2023, 14.48 Uhr, o2_Dominik
Hi
Did you receive the postal invoice already? You need the contract number to register in the Mein o2 app. Since you do not have a phone number from us, registering will not work using your phone number.
The process of registering as Hardware (MyHandy) customer is as follows:
I have also sent you a private Message to make sure your problem will be solved.
sincerely,
Dominik
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