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Internet not working, SIM card problems

  • October 7, 2020
  • 2 Antworten
  • 124 Aufrufe
C
Besucher:in

Hi there. My Homespot stopped working today. It worked fine for several months and suddenly today it is not working. Is there a network malfunction or is it me? 

Also, I registered the sim card for it and it said it is activated, but I cannot enter Mein O2 or this website with my login details. Calling doesn't help because I never got my Sim card number.

Lösung von o2_Andrea

Dear @chataccount101 ,

 

I am still waitig for a reply from you in the private messages.

 

Kind regards,

Andrea

2 Antworten

o2_Andrea
  • o2_AndreaTeam
  • Team
  • October 13, 2020

Dear @chataccount101 ,

 

we are pleased that you are contacting us again with your request. :rosette:

In order to help you with your request, I need your mobile phone number or your customer number and your four-digit personal customer ID/code. I'll write a private message from o2_Support to you.

Please get in touch with me again here in the post when you have answered the private message!

 

Kind regards,

Andrea

Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
o2_Andrea
  • o2_AndreaTeam
  • Team
  • Lösung
  • October 19, 2020

Dear @chataccount101 ,

 

I am still waitig for a reply from you in the private messages.

 

Kind regards,

Andrea

Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
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