For past two days am facing network problem with my iPhone 14 pro, it’s showing LTE but no internet.i try changing network type to 5G nd back same no internet
tried keeping mobile for flight mode for 15 sec nt no internet
Edit o2_Matze 9:20 20.04 Identical posts merged for reasons of clarity and moved to english mobile
Lösung von o2_Micha
Hi
Thank you for posting here to tell us about your network troubles. 💙
First of all, you don't have to apologise if you posted something in the wrong section. We understand that this can happen in a hectic situation.
What is the current situation, can you use the network again? Do these problems always occur at a certain address, or are they independent of location?
Have you been able to see via the Live Check whether a fault has already been reported?
Please get in touch and bring us up to date.
Best regards
Michael
For past two days am facing network problem with my iPhone 14 pro, it’s showing LTE but no internet.i try changing network type to 5G nd back same no internet
tried keeping mobile for flight mode for 15 sec nt no internet
Hi
Welcome to our o2 Community. We are happy to help you.
So that your request is not lost, I have moved your question to our English board.
But one quick question first: You posted your request in the prepaid section. Do you also use a prepaid SIM card, or was this an accident and you are actually using a postpaid SIM?
Looking forward to your feedback.
Kind regards Matze
Hi
Thank you for posting here to tell us about your network troubles. 💙
First of all, you don't have to apologise if you posted something in the wrong section. We understand that this can happen in a hectic situation.
What is the current situation, can you use the network again? Do these problems always occur at a certain address, or are they independent of location?
Have you been able to see via the Live Check whether a fault has already been reported?
Please get in touch and bring us up to date.
Best regards
Michael
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