Hello @eveseeuqu ,

for anything concerning this please contact the insurance directly. They can help you with any topics concerning the insurance of your phone.

https://www.telefonicainsurance.de/kontakt/

Kind regards, Sven

Hi Sven,

I’ll contact the insurance company directly.  Thanks for your help.

Rgds,

ES

Hello @eveseeuqu ,

I hope everything works out as you’d like with the insurance. Feel free to keep us informed.

Kind regards, Sven

Hello Sven,

Apologies for the late response, I did not get around to sorting out the insurance cancellation when I contacted you earlier in the year.

I followed your instructions and sent a cancellation email to the insurance last Sunday.  The Insurers confirmed that the cancellation will take effect from 06.08.2024.

Thank you for your help in sorting this out.

Kind regards

ES

Hello @eveseeuqu, 

thank you very much for the feedback I'm glad you've already received confirmation 

If you have any other questions, please let us know 

Best regards
Cora