I got a contract from o2 on December and while booking the contract i was been never informed of the one time activation fee also i was been given with 3 sim cards which i never opted, for which i have got 3x on time activation fair. Please help me to wave off this. My customer number xxxx
Edit: customer number removed / o2_Dennis
Hi
welcome to our community. Unfortunately we are unable to assist you in this matter. You signed the contracts in a store so we have to chance to get into these contracts to delete any extra cost. Please send a complain to the address below:
Telefónica Germany GmbH & Co. OHG,
Kundenbetreuung,
90345 Nürnberg
Fax: 01805 571766
Greetings
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