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I want to cancel my mobile phone contract.  Therefore, I sent a letter to o2 yesterday.  When is it approved?

When the termination is processed. It can take a few days. At least not within a day.

Ist es möglich, den o2-Mitarbeitern per Chat Fragen zu stellen?

 

Hi @mizuki125 ,

We have received your resignation.
You will receive the confirmation of the cancellation with the deactivation date in the next few days

 

Best, Alina

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