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I want a solution to the problem of weak and slow internet at home?

  • June 7, 2023
  • 4 Antworten
  • 52 Aufrufe
A
Besucher:in

I am a new subscriber to this company, and I signed a two-year contract for the open internet for the phone at a speed of 500 megabytes, but inside the house the speed is only 1 to 2 megabytes. I just want a solution to this problem or cancel the contract

 

Edit o2_Sven 08.06.2023/07:55: Moved thread from the Wohnzimmer to English o2 Community: Mobile

Lösung von o2_Flo

Hey @Ali880088,

I am sorry that you are not satisfied with the product you have chosen. If you tell me your zip code and maybe a cross street (near to your home adress), i can look up if a base station near you is broken. 

Greetings,

Flo

    4 Antworten

    schluej
    Legende
    • schluej
    • June 7, 2023

    There will be no solution.

    With in the 14days you could withdraw contract.

     

    Live long and prosper 🖖
    o2_Flo
    • o2_FloTeam
    • Team
    • Lösung
    • June 14, 2023

    Hey @Ali880088,

    I am sorry that you are not satisfied with the product you have chosen. If you tell me your zip code and maybe a cross street (near to your home adress), i can look up if a base station near you is broken. 

    Greetings,

    Flo

    Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo
    A
    Besucher:in
    • Ali880088
    • Autor
    • Besucher:in
    • June 14, 2023

    Hello my friend

    My aria xxxxxxx, 26683 saterland

    Please check the network well and fix the faults if you find them. Thank you 

     

    Edit o2_Flo: Anonymization // 15.06.2023

    o2_Matea
    • o2_MateaTeam
    • Team
    • June 22, 2023

    Hello @Ali880088 ,
    thanks for the note.
    Are you sruggling with network limitations?
    If so, feel free to use our Live-Check:
     o2 Störung? Netzausfall & Netzprobleme im Live-Check prüfen (o2online.de) and use the Feedback Button to report any  limitations.
     






     











    Kind regards, Matea

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