Hello there, im new customer and today i bought a new number that costs 30euros per month and it has 140gb. I want to know that if its possible can i change or make lower cost tarif not changing my phone number from next month?
EDIT: verschoben von Mobilfunk: Vertrag in English mobile; 28.08.2024; 17:26 Uhr; o2_Maria
That depends on whether you concluded a contract with a minimum term of 24 months or just 1 month.
What is the exact name of the tarif and where / how did you conclude the contract?
Ordered online or in a shop?
If online you could cancel the contract within 14 days and conclude a new one, but you would lose the phone number. If in a shop, this is not possible.
You have a 24-month contract so you can't just change it after one month.
Hello
welcome to our o2 community 
Could bs0 already answer your questions regarding possibilities to cancel your contract?
If you want to continue or ordered in a shop or more than 14 days ago online or via our hotline, then the earliest possibility to be able to change the tariff is after 5 months depending on available offers with an extension. A change of tariff without extension is also possible anytime, but often lower tariffs are not offered.
Best Regards,
Gerrit
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