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I have changed my bank account


I have changed my bank account but my next payment for January 7 is showing the previous account details which am not using again how can the next payment be taken from the new account 

 

edit o2_Tobias: transferred from “o2 mobile invoice” to “English Community”


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When did you update the details you could phone customer services tomorrow to see whether a change will still be possible in time otherwise you will have to transfer payment yourself

How can I contact o2 myself can I have the o2 contact please 

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https://www.o2online.de/kontakt/

Hi @Timaya

 

welcome to our English Community. 

 

Did you already manage to clarify your issue with our customer hotline?

 

If not, feel free to contact us here again. 

 

Loving greetings,

Tobias

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