I started an O2 homespot contract last month, and made the one-time payment of 61 euros. On my installment plan I can see a monthly payment of 3.50 euros monthly. I noticed a debit of 3.50 euros + 46.67 euros on 12.04.2021. I have no idea what this is for ? All effort to reach customer service have not been successful. Please I need help. Thanks
Edit by o2_Katja: Verschoben in unseren Englischbereich
Lösung von o2_Matze
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Hi
Welcome to our o2 community, glad to have you here.
Do you have access to your monthly invoice? If so, could you post a screenshot here?
(Import: please delete all personal data like your name, mobile number, customer account number for data protection reasons )
and we will take a closer look at your case.
Best Regards Matze
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