Skip to main content
Warum O2
Warenkorb
Service
Gelöst

I entered the wrong address when ordering

  • May 28, 2024
  • 1 Antwort
  • 38 Aufrufe

Hello. I entered the wrong address when placing the order. The package with the device was returned, but I also did not receive the SIM card. What should I do.

Edit o2_Cora 28.05.24: Post moved from → Mobilfunkdienste: Telefonie, Internet, Messaging & mehr

Lösung von o2_Flo

Hey @Tomuh,

Is it a fixed-term contract and a MyHandy order? It might make sense to withdraw from the contract in order to take out the offer again. 

You can contact our english speaking Hotline: 

 

Greetings,
Flo

1 Antwort

o2_Flo
  • Team
  • Lösung
  • May 31, 2024

Hey @Tomuh,

Is it a fixed-term contract and a MyHandy order? It might make sense to withdraw from the contract in order to take out the offer again. 

You can contact our english speaking Hotline: 

 

Greetings,
Flo