I by accident did a direct debit top up. I received the confirmation and the top up, but I dont have a direct debit set up in my account and so I didnt pay for it, the money has not been deducted from my bank. What to do?
moved from Prepaid, 17.05., o2_Micha
Seite 1 / 1
Hi!
You will receive the top-up immediately, your bank account will be charged a few days later (approx. 5-7 days).
Your customer account will be updated immediately. Just in case you made a reservation of a pack, this will be booked just a few seconds after top up your account.
kindly regards
Michael
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