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I cannot get SMS any longer

  • 5. August 2022
  • 1 Antwort
  • 41 Aufrufe

Hello,

 

I have a prepaid number that I have been using for many years. All of the sudden I cannot get any SMS messages for authentication any longer. 

This started today and never happened before. Can you help with my case?

 

Best regards.

Lösung von o2_Manuela

Hello @kekelicious , 

welcome to our community! 🎉

Do you receive other sms ?

Did you already restart your mobile phone ?

I would also recommend that you try to write yourself a sms for testing.

 

Best regards, 

Manuela

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o2_Manuela
  • Team
  • 4991 Antworten
  • Lösung
  • 8. August 2022

Hello @kekelicious , 

welcome to our community! 🎉

Do you receive other sms ?

Did you already restart your mobile phone ?

I would also recommend that you try to write yourself a sms for testing.

 

Best regards, 

Manuela


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