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I can't see my invoice in my o2

  • January 18, 2024
  • 1 Antwort
  • 16 Aufrufe
M
Einsteiger:in

In November I contracted an internet line with 02. It never worked (appointments with a technician who never came, etc.).

I managed to cancel the contract and o2 is now sending me an invoice for 152 euros that I cannot see anywhere. I have never, I repeat never, been able to connect to the internet.

Please help me. I don't know if this is a scam or what to do.

 

Regards,

Maria

Lösung von o2_Matze

Hi @Mariamt 

Hello and welcome to our community and thank you for your message.  

Please send us your personal data via private message to our @o2_Support User,

then we will take a closer look at the whole thing together with you and surely find a solution.

Kind regards.

Matze 

    1 Antwort

    o2_Matze
    • o2_MatzeModerator
    • Moderator
    • Lösung
    • January 21, 2024

    Hi @Mariamt 

    Hello and welcome to our community and thank you for your message.  

    Please send us your personal data via private message to our @o2_Support User,

    then we will take a closer look at the whole thing together with you and surely find a solution.

    Kind regards.

    Matze 

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