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I bought an iPad from o2, but I didn’t receive contract number

  • December 18, 2024
  • 6 Antworten
  • 46 Aufrufe
N
Besucher:in

I bought an iPad from o2, but I didn’t receive contract number. I checked all my emails and papers that I got from o2, but there is no contract number at all. How can I receive it?

Edit o2_Kathi 18.12.24 Moved from the section Mein o2, o2 Online & E-Mail to English o2 Community: Mobile + Title adapted for a better overview

Lösung von Bumer

call the English-speaking hotline.

 

6 Antworten

Bumer
Legende
  • BumerLegende
  • December 18, 2024

Approximately 14 days after the iPad you will receive the invoice by post. The contract number is there.

N
Besucher:in
  • NijatA
  • Autor
  • Besucher:in
  • December 18, 2024

I bought the iPad in October, it is December now. 14 days already passed.

Bumer
Legende
  • BumerLegende
  • Lösung
  • December 18, 2024

call the English-speaking hotline.

 

N
Besucher:in
  • NijatA
  • Autor
  • Besucher:in
  • December 18, 2024

Asked them too, they said it will be sent by post in 7 business days 

o2_Manga
  • o2_MangaModeratorin
  • December 23, 2024

Hi ​@NijatA 

welcome to our community. Nice to meet you. 🙂

As my colleagues already send the hardware invoice you will receive it after new year at the earliest. 

By the way: did you cancel the installment plan prematurely? Or is it a mistake?

Greetings

Manga

 

Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
o2_Manga
  • o2_MangaModeratorin
  • January 14, 2025

​@NijatA 

what about your request? Did you already get the invoice right now or are you still in need of assistance? 

 

Greetings

Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
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