I blocked my 02 Prepaid Sim the number 0176xx, but still from my Sepa account it's charging me monthly charges

Hi!

Please visit the following page and remove all check marks: https://www.o2online.de/ecare-prepaid/automatische-aufladung

If you wish, a moderator can also delete the SEPA mandate.

Hey
I wanted to delete Sepa Mandate from Previous sim which is 0176xx, But the above link is navigating me to my current Sim account which is 0176xx, i don't want to remove from here, can you please remove it for me from my previous sim account which is 0176xx.
Thanks

Edit by o2_Katja: Rufnummern entfernt

You can not login to Mein o2 with the "blocked" mobile number?

Nope, i forget the password and now i can not login to that account

OK. A moderator will help you. You recognize a moderator by the o2 logo behind his nick. He / she probably needs to get some data from you to make the change.

Remember, support in a forum can not always be done in real time.

ok

What i need to do?