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I accidentaly clicked on early termination of my my-handy contract

  • March 10, 2020
  • 3 Antworten
  • 171 Aufrufe
S
Besucher:in

I accidentaly clicked on early termination of my my-handy contract, I don’t want to cancel it. In my o2 app it says that “The early termination of your o2 My handy contract is being processed.” How to stop it, Kindly help me

 

Edit by MXP_Alex: Moved to English o2 Community

    3 Antworten

    o2_Kurt
    Forum|alt.badge.img+40
    • o2_KurtModerator
    • Moderator
    • March 14, 2020

    Hello @synergy .

     

    sorry for the late reply.

    You´ve successfully ordered the cancellation of the early contract termination :hugging:

    Have nice weekend!

     

    Viele Grüße,

    Kurt

    Signatur :)
    C
    Besucher:in
    • Cpreda
    • Besucher:in
    • April 13, 2021

    Hey, I was not sure if I should start a new thread or not. But, unfortunately I did the same thing. And I would like to cancel the early repayment. :( 

    Thank you,

    Cristi

    o2_Matze
    • o2_MatzeModerator
    • Moderator
    • April 19, 2021

    Hi @Cpreda 

    Welcome to our o2 Community.

    We will try our best to stop the cancellation of the early repayment. 

    We have sent an info to our logisitc department, as soon as there is an info we will get back to your here. 

    Best Regards Matze 

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