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How to get invoices of your devices

L
Rang
Benutzerebene 1

Hello community.

Shortly, I need to know how can I get the invoices of the mobile phones that I acquired in O2.

That’s is.

Thanks.

Edit o2_Bianca: Moved to English o2 Community mobile

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Lösung von schluej 16 March 2022, 21:33

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3 Antworten

schluej
Rang

A few days after you get the device, you get the invoice with normal mail.

Live long and prosper 🖖
L
Rang
Benutzerebene 1

A few days after you get the device, you get the invoice with normal mail.

I guess so, but I have also a house moving in the middle and I search in the papers and I don’t have it.

So, I think that is possible to download a copy for that invoice...or not?

Thanks @schluej for your quick help.

o2_Jessica
Benutzerebene 7

Hello @Leo_chile,

thank you for your request in our community!
How much time has passed since you ordered your device? Invoices always take about 7-14 days to be delivered.
Most importantly, when we send you a new invoice, you should of course change your address.
You can first manage and update these in your My o2 account.

Here you find the Mein o2 App or the desktop version.

Let us know when you've done that.

Kind regards
Jessica

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!

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