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How is it possible to downgrade the contract plan/tariff?

  • December 17, 2025
  • 2 Antworten
  • 8 Aufrufe

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Hello!

I have 24 month contract plan “O2 Mobile XL (2024)” started in 14.11.2024 with a notice period of 1 month(s) before the end of the minimum contract term.


What are the downgrade options in my case?

On the website, under the “Zur Vertragsverlängerung” sometimes it shows several options to upgrade/downgrade, sometimes options are not loaded at all. It is difficult for me to find time when it properly works, in order to choose right tariff.

How is it possible to downgrade the tariff earlier then after 12 months only, and what will the options in my case?

 

Thank you!

2 Antworten

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  • Autor
  • Einsteiger:in
  • December 17, 2025

I would be interested in one of these options: O2 Mobile S  or O2 Mobile M, still haven’t decided yet


o2_Gerrit
  • Moderator
  • December 18, 2025

Hello ​@Your_e,

that is great that you want to extend your contract with us 🙂

Not so nice when the website seems to be acting up. Have you tried a different browser for opening it?

If you like we can send you an offer via e-mail, would you likje to receive one for the Mobile S or Mobile M first, as we can send one offer at a time?

Best Regards,

Gerrit