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how can express aufladung page for prepaid be so basic

  • 15 December 2020
  • 1 Antwort
  • 49 Aufrufe

design from 1999

it doesn’t save the passwords correctly, most of the times I have to generate a new one..

it is not really clear how to stop the automatic charge once is set up (» rip off so people loose money). is it that hard to make a button big that says “stop automatic charge”

you can charge by mistake a numerous amounts of times if you choose Paypal because the transaction is not confirmed once you press ok and when you press again you order again and so on... You only find out minutes later when you get an sms. Afterwards you cannot take the money back into your Paypal or bank account again but only keep It as Credit. » double rip off 

on top of that you charge a fee!! of 0,50c to top up the credit >> triple rip off as you only find out when you need to charge not before in the fees info. 

Thanks o2 can do (take your money) 

 

edit o2_Vivian: verschoben zu o2 English Community Mobile


1 Antwort

Hello @adilette, welcome at our community.

I am sorry to hear, that you have trouble with this page.

Can you please tell me, how you use this page? Do you use the app or the page? Which smartphone or browser do you use?

Kind regards, Ines.

 

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