Skip to main content
Warum O2
Warenkorb
 Service
Frage

High invoice because of Third-Party-Provider

  • July 11, 2025
  • 2 Antworten
  • 19 Aufrufe
S
Besucher:in

I have been sent 3 outrageous bills from apple services on O2 on media purchases I didn’t make . Over a 1000€ in 3 months. O2 is threatening to disconnect my line if I don’t pay up because I made my bank call the money back. 

 

edit o2_Manga: Titel angepasst und verschoben von o2 Mobil: Rechnung zu Englisch: Mobile  

2 Antworten

Bumer
Legende
  • BumerLegende
  • July 11, 2025

what is your question now?

o2_Solveig
o2_Daniela
  • o2_DanielaModeratorin
  • Moderatorin
  • July 11, 2025

Hello ​@San Zheng,


nice that you have found your way to the o2 Community and that you have registered here - welcome.
An increased bill is never nice. I can understand your displeasure. Have you already been able to contact
Apple to find out exactly what services are involved? You can find the contact details on page 5 of your invoice.

Viele Grüße
Daniela

Hat dir eine Antwort weiter geholfen? Perfekt, dann markiere diese bitte als "Lösung", damit hilfst du auch weiteren Leuten. :-)
Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
© Telefónica Germany GmbH & Co. OHG Telefónica