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help with sim internet cancellation

  • December 12, 2024
  • 7 Antworten
  • 40 Aufrufe

Please how can i cancel my sim contract after it expires and not losing the phone number.

Edit o2_Kathi 17.12.24 Moved from the section English o2 Community: Broadband & Landline to Mobile

Lösung von Bumer

you can cancel there: https://info.o2online.de/kuendigung/   
Your new provider commissions the RNM at the end of the contract.

7 Antworten

Bumer
Legende
  • Lösung
  • December 12, 2024

you can cancel there: https://info.o2online.de/kuendigung/   
Your new provider commissions the RNM at the end of the contract.


  • Autor
  • Besucher:in
  • December 12, 2024

@Bumer If i cancel the contract will i still have my phone number assigned to me? Cause i have used them in alot of documents verification 


Bumer
Legende
  • December 12, 2024

only if you sign a new contract somewhere else and take your phone number with you.


  • Autor
  • Besucher:in
  • December 12, 2024

@Bumer so i have T-mobile sim and my o2 phone contract ends by next month but i don’t want to lose the number because i have them on documents that are importance including work and online stuffs. So please explain to me like a 2year old How i can go about it? Because the network is not really good in my area and i need to go for t-mobile internet.


o2_Solveig
  • Moderatorin
  • December 12, 2024

Hello ​@Tunjesky ,
welcome to our o2 Community 😀
Would you like to read this article? 

Just let me know if you have any questions. 
Kind regards,
Solveig 

 


Bumer
Legende
  • December 12, 2024

@Tunjesky 

is the T-Mobile contract already active? Telekom does not offer subsequent phone number portability.


o2_Kathi
  • Moderatorin
  • December 17, 2024

Hello ​@Tunjesky 🙂
It's a shame that you don't have sufficient network coverage with us and therefore want to cancel 😔
I wanted to ask you, did you get all the information from us here about canceling and transferring the phone number? Have you already been able to order this?
Best regards

Kathi