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hello, please help me to close 5G PLUS service

hello, please help me to close 5G PLUS service of  XXXXXXXX

Edit o2_Cora 10.06.24: Number removed and title adjusted

6 Antworten

bs0
Rang
Benutzerebene 7
Abzeichen +7

Please don’t post your phone number in a public forum!

If you want to terminate a contract, you can do so here:

http://info.o2online.de/kuendigung/

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
A
Rang

I will keep the contract, just only deacvative the 5G PLUS option

A
Rang

please disable 5G PLUS of my number

edit o2_Gerrit 12.06.2024 16:30 double posting moved to post with answers

o2_Cora

Hello @alex-phone, 

as this is a public forum, we have removed the phone number from your post. 

Could you please just give us the last 3 digits of the number again?

Then we will take care of your request as soon as possible 🤗

Best regards
Cora

Bumer
Rang

@alex-phone

What is your tariff called?

zur Info:

 

o2_Gerrit

Hello @alex-phone,

in case you still want us to remove the 5G Plus option from your phone number, could you please give us the last 3 digits of your phone number?

Best Regards,

Gerrit

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