Hello, i’ve paid the bill 1 week ago but on the site says i still havent paid.

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Hello, i ve paid the bill but on the site says i havent.

edit o2_Solveig: persönliche Daten ,verschoben in english mobile

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Hello @Soptea ,

a few days can be passed until the money reaches us.

In the meantime everything should be balanced, can you confirm this?

Best regards,
Manuela

Dear Manueala,

How many days is needed to go before payment goes throught the sistem. I pay yesterday my debt.

Hi @Trbazzi ,

it can take a up to a couple of days. Have you checked your “Mein o2” portal for an update?

Best regards,
Kurt

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