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Hello, since July J have been writing and sending letters to O2 to cancel my contract referring my extraordinary right to cancel. Since I moved to Sweden and I do no longer live in Germany. I already sent all the documents but I have gotten an email from O2 that saying my contract will be terminated in 31.10.2021. With 3 months notice period I should be able to cancel the contract by this October. It would be really great if you could help me.

Best regards, ceren

 

o2_Tobias: transferred from https://hilfe.o2online.de/english-o2-community-mobile-43/contract-termination-536186 to new topic

Hello @Viprakash, welcome to our o2 community :-)

if you still use the same contract that was active about 5 years ago it can be deatcivated within a month without any special giuven reason. If you alreydy sent all necessary information a few days ago you should recieve further information soon. Please allow two to three weeks for an answer.

Regards,

Lars

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