I have roughly translate the invoice into English for English speakers.
**Please note this is only an example.**
DISCLAMER
The invoice you receive may be different. Please note the invoice you receive from O2 is the legally binding invoice. My translated example invoice should not be used in any way for disputes or legal claims against O2. You must always contact O2 with any billing questions.
Hi
thanks for the nice translation of our bill and billing features for mobile contracts. 
This will certainly be of help for all English-speaking customers.
Did you already see our articles concerning payment delays:
and seemingly wrong bills:
Loving greetings,
Tobias
Thanks for the links about billing issues .
This information is important I’m going to see if I can find a way to put over some of the information for the English community . I’ll see what I can do.
Can I ask you another question. Due COVID I guess some customers have lost jobs or having money issues. Can you tell me how O2 is supporting customers who are unable to they their O2 invoice?
I think this would make a good theme for the English forum.
Hi
thanks for asking how customers are supported in the Covid19-pandemic.
We treat this subject individiúally and we try to find a convenient solution for each customer. Be assured that we do not leave our customers alone.
Loving greetings,
Tobias
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