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esim activation

  • October 19, 2024
  • 3 Antworten
  • 27 Aufrufe
N
Besucher:in

recently i bought an ipad with an esim and now i cannot activate it every time i try it is said that becausey of some technical reasons it cannot be done

 

Edit: o2_Maren 19/10/2024 / moved from O₂ SIM-Karte: Bestellung & Aktivierun to Forum: English O₂ Community: Mobil

3 Antworten

Bumer
Legende
  • BumerLegende
  • October 19, 2024

what exactly do you want to activate?

o2_Maren
  • o2_MarenModeratorin
  • Moderatorin
  • October 19, 2024

Hello @nil.s,

welcome to the o2 community! 💙

You purchased an iPad with a new contract and ordered the SIM card as an eSIM. Could you please provide us with more details about what isn't working? It would be helpful to know what error message you are encountering.

Best regards, Maren 🍂

Willkommen in der o2 Community! 💙
o2_Kathi
  • o2_KathiModeratorin
  • Moderatorin
  • November 4, 2024

Hello @nil.s 🙂
I wanted to ask you after some time whether you have found a solution for yourself with the eSIM and an ipad. Can you use it now? Please feel free to share your feedback with us.
Kind regards, Kathi

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