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End of 2 year contract and switching to another network

  • September 19, 2023
  • 4 Antworten
  • 73 Aufrufe
Y
Besucher:in

I started my smartphone contract for two years on November 5, 2021. I want to switch to another network without the next renewal. What procedures will be necessary, and by when?

Lösung von Vilureef

Hello @yo08_yo_08_yo08,

Simply cancel using this link: https://info.o2online.de/kuendigung/ Your contract will then be terminated at the end of the term

Best regards

    4 Antworten

    Vilureef
    Legende
    • Vilureef
    • Lösung
    • September 19, 2023

    Hello @yo08_yo_08_yo08,

    Simply cancel using this link: https://info.o2online.de/kuendigung/ Your contract will then be terminated at the end of the term

    Best regards

    -
    Y
    Besucher:in

    Thank you for your message!

    So, if I want to cancel at the end of October, does that mean I can do it right away by following this link? What should I do about Rufnummernmitnahme if I switch to another network using the same number?

    Vilureef
    Legende
    • Vilureef
    • September 19, 2023

    Hello @yo08_yo_08_yo08,

    Fill out the link now. Your new provider will request your phone number at the end of the contract. You don't need to register anything else with O₂.

    Best regards

    -
    o2_Flo
    • o2_FloTeam
    • Team
    • September 28, 2023

    Hey @yo08_yo_08_yo08,

    Did Vilureef's suggestion help you so far? It's a shame you are leaving us! I wish you all the best with your new provider.
    Greetings,
    Flo
     

    Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo
    Vilureef
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