Hello, o2 is about to charge me double for my mobile contract, I made the 1st payment on the 5th of April 2022 and today I got another pending saying I’ll be charged again, and all of this is under the same contract.
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Hi
did you bought a Smartphone with your Contract ?
So if yes it could be the fee for that.
BW Witti
Hi
did you bought a Smartphone with your Contract ?
So if yes it could be the fee for that.
BW Witti
I understand that part completely, but I’m being charged full price already, I paid 4.99 last month as the initial payment for ordering and sending and this month on the 5th I paid 39 and today I got a pending saying I’ll be charged another 39. The 39 that was charged marked that I paid already, but when I look at my total amount it’s not reflecting there
So okay you paid 4.99 for Sending aktivity.
Now you paid 39.99 for Aktivierungsgebühr.
and at last you paid 39 for your contract.
so everything is correct.
Witti
I’m supposed to be charged 80€ in one month? Cause that’s what I’m seeing right now, my 2nd rate was supposed to be just 39 and now it’s doubled
Hello
If you like, you can write the individual items you are charged for here, or post an anonymised screenshot of your bill here.
This way we all have a good insight into what exactly is being charged.
Kind regards
Jessica 🌷
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