I want to order 2 iphone 14 pro max, how long it is take to i receive them since now?
o2_Giulia, 22.02.2023, 08:05: moved from Mobilfunk zu Hause & HomeSpot to English O₂ Community: Mobile
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Hi,
I checked my orders.
They returned 2 iphones yesterday.
But 2 apple watch will be arrive today.
Who can I ask them to bring the samev2 iphones too, today with the watches?
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- Meister/In
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8 March 2023
again, if the iphones go back to o2, the order will be canceled and you will have to re-order. You will not get the returned iphones anymore...
So I ordered 2 iphones yestersay again, but they rejected.
2-3 weeks waiting is alot.
How i can make the process of cancelling goes faster?
Now I am home since yesterday and waiting for my orders but they never come here.
My address is correct and my name on the ring.
Why they again returned my orders.
Please i need to talk with some body responsible for that.
I am home and i need my orders.
Please ask them to return them to me or let me order them again.
Hi,
I checked the Aiftragsnummer of my orders for phones:
Yesterday they delivered to the company right?
Could you please check it?
Because the status in DHL said it delivered at 07:00, but I did not receive amy thing!!! Maybe it meam delivered to the company.
I am so worry, please answer my pm.
Hi,
I checked the Aiftragsnummer of my orders for phones:
Yesterday they delivered to the company right?
Could you please check it?
Because the status in DHL said it delivered at 07:00, but I did not receive amy thing!!! Maybe it meam delivered to the company.
I am so worry, please answer my pm.
Edit o2_Sven 14.03.2023/09:00: Merged threads
Ok.
Can you please answer my qs?
Could you please andwer my Qs??
It is annoying that they do not have email address.
Hi,
Last week i ordered 2 iphone 14 without sim card but unfortunetely i was not home and the DHL could not deliver them to me and now they returned to O2.
I received the email from O2 that they received them.
My question is: now i want to order them again but they rejected.
What can I do?
Also I did not receive my money back.
Best
Amal
Edit o2_Sven 14.03.2023/10:43: Merged threads
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- Meister/In
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11 March 2023
Doppelt
- Moderator
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14 March 2023
Hello
I’m sorry, but as all your orders so far have been rejected, maybe try ordering a different model. You can ask the “Auskunftsstelle” for the reason for the rejection, but I think that a delivery date isn’t really the question when your orders aren’t actually going through.
Kind regards, Sven
Hi,
I received my Apple watches bur 2 iphones returned to O2, because the DHL said they could not found my address or so on.
Now i want to reorder the same iphones but they rejecred, why??
If it is any problem why last time they accepted?
And when i can receive my money back??
Best
Amal
Benutzerebene 7
+1
- Meister/In
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14 March 2023
Why ? You have to wait…
How long? 2-3 Weeks…
Money back? Yes, but also waiting 2-3 Weeks…
- Moderator
- 13314 Antworten
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16 March 2023
Hello
as jsc has already said the orders were rejected due to failing the credit check, you will have received a mail for this. In there you will find the address of the “Auskunftsstelle” where you can address any questions concerning the credit check. If you made a down payment and the order ended up cancelled, then you’ll receive the money back, but this process takes some time.
Kind regards, Sven
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