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credit no update

  • June 20, 2024
  • 4 Antworten
  • 27 Aufrufe
O
Besucher:in

Hi,

 

I made a bank transfer to top-up my credit on prepaid. However, it is not updating the credit.

 

Lösung von Bumer

just wait until tomorrow.

4 Antworten

Bumer
Legende
  • BumerLegende
  • June 20, 2024

how long ago was that? Did you provide the correct intended use and bank details?

 

Sandroschubert
O
Besucher:in
  • Ohmy
  • Autor
  • Besucher:in
  • June 20, 2024

a day ago. My bank sent me a confirmation that it was sent to successfully.

o2_Lea
Bumer
Legende
  • BumerLegende
  • Lösung
  • June 20, 2024

just wait until tomorrow.

o2_Lea
o2_Lea
  • o2_LeaModeratorin
  • Moderatorin
  • June 22, 2024

Hey @Ohmy,

Welcome to the o2 Community. 😊

Like Bumer said, I think it will take a while to get through. Please let me know as soon as it works out.

Kind regards, Lea

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