Warum O2
Warenkorb
Service

Contract renewal


Dear @o2_Manga and @o2_Matze

My contract is expiring in November, but I've read that I can renew it now.
Is there any way to book a call with an english speaker or to have a deal via email?

I would like to keep an Unlimited tariff with a new iPhone

Thank you!

 

edit o2_matze Posting moved from broadband / DSL to mobile contract 


4 Antworten

Hi @@mrgippo  

Welcome on board, here in our o2 Community we will find a way to help you :-) 

Please, could you be so kind and tell us which iPhone exactly you want (colour, storage etc.)

then we can sent you an offer for a contact extention.

Best Regards 

Matze 

Thanks for your reply @o2_Matze !

I would like to have 2 proposals:

  • Unlimited smart with iPhone 12 black 128 GB
  • Unlimited smart with iPhone 12 ProGraphite 128 GB

All the best,

G

Benutzerebene 7

Dear @@mrgippo ,

I have sent you two offers to the email address we have on file.
Please note that once your inclusive data volume has been used up, the upload/download speed is reduced to 32 kbit/s.
There are no tariff change fees for you! Is this something for you?
If you like my offer, you can order it directly via the link in the email, just click on the button in the email "Vertrag verlängern".
In accordance with the Transparency Ordinance, I would like to refer you to our product information sheets, which you can download at www.o2.de/produktinformationsblatt. There you will find all the product details. There you will find all product details listed again (without discounts).

Kind regards,

Andrea

@@mrgippo If you have already made a decision?

Regards 
Antje

Deine Antwort