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contract problem with o2

  • December 17, 2021
  • 2 Antworten
  • 11 Aufrufe

Hello Mr./ Mrs,

good evening , i hope everything will be fine for you , i have problem with my contract, ive ordered iphone 13 pro max afew days ago ,in my o2 it has been written the mobile phone which i ordered (it has been sent ) last night , but untill now i didnt get anything , can you tell me whats going on please ?

 

Edit by o2_Katja: Moved to our English Community and merged two threads

Lösung von o2_Kurt

Hi @hazhan omer ,

 

are we talking about the order from the 13th of December?

That order went through and was also already handed over to DHL.

Have a nice evening and enjoy your new device!

Best regards,
Kurt

2 Antworten

  • Autor
  • Besucher:in
  • December 17, 2021

hello sir , i have ordered iphone 13 pro max from o2 , in my app i see it has been sent , but i di not get it ! please can you tell me whats wrong ? thank you 


o2_Kurt
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  • Moderator
  • Lösung
  • December 21, 2021

Hi @hazhan omer ,

 

are we talking about the order from the 13th of December?

That order went through and was also already handed over to DHL.

Have a nice evening and enjoy your new device!

Best regards,
Kurt