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Contract Ending


Hello, 
My Mobile phone contract end on December 2024. So should I wrote to O2 about the ending of my contract if yes then where to write them.Or it automatically ends.

 

edit o2_Solveig 21.05.2024, 16:09 Uhr verschoben von Austausch rund um die Community → English o2 Community Mobile 

Lösung von o2_Solveig

Hello @Taimoor ,
welcome to our o2 Community 😀
The mobile phone contract has a monthly notice period. Just as bs0 has written. 🌸
You can cancel it immediately via Kündigung
Then it expires in June 2024. 
The hardware contract with the monthly installments runs until December 2024 and ends automatically.
Kind regard, Solveig 

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4 Antworten

bs0
Profi
Forum|alt.badge.img+9
  • Profi
  • 41920 Antworten
  • 21. Mai 2024

You can terminate your contract here: http://info.o2online.de/kuendigung/

Contracts do not end automatically!

 


  • Autor
  • Neuling
  • 1 Antwort
  • 21. Mai 2024

I have mobile phone with the installment of 3 years (36 months). I also call to the service center that about how many month in advance I  have to wrote for the termination of contract. he told me it automatically ends when the money is recovered. But for sim card I have to apply separately I am just confused about it.


bs0
Profi
Forum|alt.badge.img+9
  • Profi
  • 41920 Antworten
  • 21. Mai 2024

Yes, the phone has to be paid for in full and there is no need to terminate that contract as it automatically ends when the final instalment has been paid. Your mobile subscription (the SIM card) has to be terminated at least one month before the end of the minimum term.


o2_Solveig
  • Moderatorin
  • 35983 Antworten
  • Lösung
  • 21. Mai 2024

Hello @Taimoor ,
welcome to our o2 Community 😀
The mobile phone contract has a monthly notice period. Just as bs0 has written. 🌸
You can cancel it immediately via Kündigung
Then it expires in June 2024. 
The hardware contract with the monthly installments runs until December 2024 and ends automatically.
Kind regard, Solveig 


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