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Contract Cancellation due to leaving Germany

  • July 16, 2025
  • 4 Antworten
  • 66 Aufrufe
V
Besucher:in

Hello, I have applied for contract cancelation on 02.05.2025 with the last desired day to be 30.06.2025. Why do I have to pay another invoice for July since I announced my leaving on time.

I have O2 my Home M Flex. When I registered it said I have to announce with 1 month before leaving and I did! 

 

Best regards 
Sorin

Lösung von Bumer

Invoices are issued retroactively, so you may not have received a July invoice yet. Compare the service period on the invoice with your cancellation date. It's quite possible that this is the final invoice.

    4 Antworten

    Bumer
    Legende
    • BumerLegende
    • Lösung
    • July 16, 2025

    Invoices are issued retroactively, so you may not have received a July invoice yet. Compare the service period on the invoice with your cancellation date. It's quite possible that this is the final invoice.

    V
    o2_Manga
    • o2_MangaModeratorin
    • July 16, 2025

    Hi ​@VeyeRooS 

    welcome to our community. Nice to meet you. 

    I have checked your data. Everything is finished since July 1st 2025. So the invoice you received was the final one.

    Greetings and thanks to Bumer for assistance.

    Manga

    Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
    G
    Besucher:in
    • Gagangowdaa
    • Besucher:in
    • September 14, 2025

    Hi its been 6months since i left germany i need to cancel sim contracts for two of my sim. Kindly help on that. 

    o2_Bianca
    • o2_BiancaModeratorin
    • Moderatorin
    • September 14, 2025

    Hello ​@Gagangowdaa,
    we are sorry to hear that you wish to terminate both of your contracts with us. If you wish to terminate your contract early because you have moved abroad permanently, you will find all the information you need in this article Extraordinary cancellation because of moving abroad . If you have any further questions, please do not hesitate to contact us again.
    Best regards, Bianca

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