Hi,
i try to top up M plan and its was missing on the options and i try to recharge L pack ,after adding more credit, after few minutes it’s recharged M plan also, now i have 2 plans for same month and i want to cancel one of it and get refund to o2 account. Is it possible?
also the M plans say in aktiv and L show deactivate zum 14.04.
Edit: verschoben aus Mobil Verträge, 16.03.23, 12.25 Uhr, o2_Micha
Hello
I´ll be happy to check that out. Do I understand correctly that you like to keep Plan M?
Kind regards, Ines.
Yes, i would like to keep my M plan. And get refund of L plan to my o2 credit.
Hi
thanks for your respond. I topup your account while giving you the refund for the L Plan 😊
If there is anything else i can do for you you´re welcome.
VG
Michael
Thank you for the refund and support. I will try not do the same mistake again. You guys are great 👍
kindly regards
Michael
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