Skip to main content
Warum O2
Warenkorb
 Service
Frage

charged 10 euros and got 1 cent

  • March 18, 2024
  • 2 Antworten
  • 17 Aufrufe
A
Besucher:in

its already fixed thanks

Edit o2_Cora 19.03.24: Post moved from → O₂ Mobilfunk: Vertrag & Tarife

o2_Steffen

2 Antworten

Bumer
Legende
  • BumerLegende
  • March 18, 2024

I charged 10 euros to my pone number balance, received an sms that my total increase from 1 euro to 11.. But my account only shows 1.01 Euro. 

How to fix this?

There was probably an option booking for EUR 9.99. What does *Top-ups and debits* mean?

o2_Steffen
o2_Steffen
  • o2_SteffenTeam
  • Team
  • March 19, 2024

Hello and welcome to the community @ArgoCid. 💙

Could you please tell us briefly how your question was solved? 😊
Was it, as Bumer suspected, that a package for 9.99 EUR was booked after all?

Best regards

Steffen

Du möchtest Tester oder Testerin werden um die aktuellsten Smartphones und Gadgets unter die Lupe zu nehmen? Wir suchen dich! => https://hilfe.o2online.de/testgeraete-8
Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
© Telefónica Germany GmbH & Co. OHG Telefónica