Warum O2
Warenkorb
 Service
Frage

charged 10 euros and got 1 cent

A
Rang

its already fixed thanks

Edit o2_Cora 19.03.24: Post moved from → O₂ Mobilfunk: Vertrag & Tarife

2 Antworten

Bumer
Rang

I charged 10 euros to my pone number balance, received an sms that my total increase from 1 euro to 11.. But my account only shows 1.01 Euro. 

How to fix this?

There was probably an option booking for EUR 9.99. What does *Top-ups and debits* mean?

o2_Steffen

Hello and welcome to the community @ArgoCid. 💙

Could you please tell us briefly how your question was solved? 😊
Was it, as Bumer suspected, that a package for 9.99 EUR was booked after all?

Best regards

Steffen

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