I charged 10 euros to my pone number balance, received an sms that my total increase from 1 euro to 11.. But my account only shows 1.01 Euro. 

How to fix this?

There was probably an option booking for EUR 9.99. What does *Top-ups and debits* mean?

Hello and welcome to the community @ArgoCid.

Could you please tell us briefly how your question was solved?
Was it, as Bumer suspected, that a package for 9.99 EUR was booked after all?

Best regards

Steffen