Hello O2 Community,
I would like help in changing my current tariff which is €39,99 to a lesser one per month. I purchased the sim last month. The personnel told me he was doing a contract for 19,99 for me but rather did a 39,99 for me. The amount is too expensive for me to afford every month and I would like to change it to a lower monthly offer. Kindly assist me in the right steps to take to successfully change the tariff as the current one is too expensive for me. Thank you.
Edit o2_Kathi 11.02.25 Title adapted for a better overview