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Changing my current tariff to a lesser one per month


Hello O2 Community,

I would like help in changing my current tariff which is €39,99 to a lesser one per month. I purchased the sim last month. The personnel told me he was doing a contract for 19,99 for me but rather did a 39,99 for me. The amount is too expensive for me to afford every month and I would like to change it to a lower monthly offer. Kindly assist me in the right steps to take to successfully change the tariff as the current one is too expensive for me. Thank you. 

Edit o2_Kathi 11.02.25 Title adapted for a better overview

Lösung von Bumer

After one month of the contract, you cannot switch to a cheaper tariff, at the earliest after half a year.

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4 Antworten

Bumer
Lehrling
  • 24541 Antworten
  • Lösung
  • 9. Februar 2025

After one month of the contract, you cannot switch to a cheaper tariff, at the earliest after half a year.


o2_Daniela
  • Moderatorin
  • 2756 Antworten
  • 9. Februar 2025

Hello ​@elhyjhay,

Welcome to the o2 Community. Nice that you have found your way to us.😀

As Bumer correctly wrote, a change of tariff or a new contract extension is only possible after 6 months.
Many thanks 💙
What exactly does the contract summary say? Is there a discount listed there?

Best regards
Daniela


  • Autor
  • Neuling
  • 1 Antwort
  • 9. Februar 2025

Thank you ​@Bumer  and ​@o2_Daniela . I guess I will have to manage till then. Thanks 


o2_Daniela
  • Moderatorin
  • 2756 Antworten
  • 9. Februar 2025

With pleasure ​@elhyjhay 😊

If you have any further questions, please get in touch with us here.🙂

Best regards
Daniela


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