Please someone help me I pre-order s23 ultra and I enter my address correctly but after confirming the order I saw my address is change to something else! There is anyway to change my delivery address?
o2_Antje: Moved to English Community / 10.02.2023
Lösung von o2_Antje
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Hi
I'm sorry, that's really annoying.
I can understand your displeasure, but in this case you only have the option of cancelling your order.
After that, you can order the phone again.
It is no longer possible to change the address after the order has been placed, so the only option is to cancel and re-order.
Regards
Antje
How cam I cancel my pre-order and when o2 payback my money?
Hello
we’d like to take a closer look at this and to help you with anything further.For that we’ll need some infos from you, to that end I’ve send you a private message through our Supportaccount. You’ll find the message within your inbox.
Kind regards, Sven
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